Authentication

At Twelfth Selected, we pride ourselves on offering only the finest and authentic luxury jewellery. Therefore, we maintain a strict no refund policy-however we do provide a 12 month warranty with all our pieces.

Originality and Authenticity:

Every product featured on our platform has undergone thorough authentication procedures. We work directly with renowned brands to ensure that each item is original and genuine. We do not deal in counterfeit or replica items.

Strict Enforcement:

We enforce this policy rigorously to uphold the integrity of our business and to provide our customers with a trustworthy shopping experience. Once an order is confirmed, it cannot be cancelled, returned, or refunded under any circumstances.

Commitment to Customer Satisfaction:

While refunds are not available, we are committed to addressing any concerns or issues you may have regarding your purchase. If you encounter any discrepancies or receive a defective item, please reach out to our customer service team promptly at Enquire@twelfthselected.co.uk for assistance.

Note: By completing a purchase on our website, you acknowledge and agree to adhere to our no refund policy.

Thank you for choosing Twelfth Selected.