Authentication

At Twelfth Selected, we pride ourselves on offering only the finest and authentic luxury jewellery. Therefore, we maintain a strict no refund policy-however we do provide a 12 month warranty with all our pieces.

Originality and Authenticity:

Every product featured on our platform has undergone thorough authentication procedures. We do not deal in counterfeit items.

Strict Enforcement:

We enforce this policy rigorously to uphold the integrity of our business and to provide our customers with a trustworthy shopping experience. Once an order is confirmed, it cannot be cancelled, returned, or refunded under any circumstances.

Commitment to Customer Satisfaction:

While refunds are not available, we are committed to addressing any concerns or issues you may have regarding your purchase. If you encounter any discrepancies or receive a defective item, please reach out to our customer service team promptly at Enquire@twelfthselected.co.uk for assistance.

Note: By completing a purchase on our website, you acknowledge and agree to adhere to our no refund policy.

Thank you for choosing Twelfth Selected.